It all begins with an idea.

Hi, I’m Michelle!

As a former biology major and law student but with a passion for creativity, my approach to design is equal parts art and technical, blending creativity with user-centered principles and cutting-edge technology. I believe that great design should not only look beautiful but also resonate with users on a profound level.

When I’m not working, I could be found cuddling with my frenchie and my husband, most likely reading a book, or watering my mini jungle.

Thanks for stopping by, and I look forward to connecting with you soon!

Experience

Education

Awards

April 2022 – Present

April 2021 – Present

April 2021 – April 2022

Business Continuity Analyst
Hyundai Capital America

  • Manage and trained three Business Continuity associates.

  • Develop and maintain a comprehensive business continuity program, ensuring alignment with industry best practices and regulatory requirements.

  • Conduct risk assessments to identify potential operational threats and vulnerabilities.

  • Collaborate with cross-functional teams to develop and test business continuity and disaster recovery plans.

  • Facilitate regular training and awareness programs to enhance preparedness and response.

  • Establish communication protocols for timely information dissemination during crises.

  • Conduct exercises and simulations to evaluate plan effectiveness and identify improvements.

  • Monitor emerging trends and regulations, recommending program enhancements.

  • Serve as the point of contact during crises, guiding response efforts.

  • Lead incident response and recovery to minimize operational impact.

  • Prepare and present reports to senior management on program status.

Risk Division Engagement Team
Hyundai Capital America

  • Organized and managed events such as Division townhalls, happy hours, and end-of-the-year party, from initial planning stages through to successful execution

  • Handled logistics, budgeting, vendor coordination, and attendee communication to ensure seamless events that met objectives

  • Created and organized quarterly Risk Division newsletters

  • Budget management 

Administrative Assistant
Hyundai Capital America

  • Supports around 100 team members under Risk Division and Internal Audit

  • Trained four new hires on various business processes

  • Launched the Corporate Culture and the company-wide Return to Office Confluence sites for easy relay of information

  • Assisted with Return to Work and helped employees navigate the office

  • Coordinates and prepares monthly committee meetings, including related administrative needs such as scheduling calendar invites and preparing document preparation

  • Handles new hire onboarding, creates purchase orders, maintains budget for division, and processes invoices and expense reports

December 2023

May 2018

December 2014

2023 LeanSmart White Belt Certified
Leansmart

Juris Doctor
Western College of Law

Bachelor of Science, Biology
California State University, Fullerton

October 2024

UX/UI Design Certificate
DesignLab

2023

Annual Risk Division Vision Award
Hyundai Capital America