It all begins with an idea.

Hi, I’m Michelle!

As a former biology major and law student but with a passion for creativity, my approach to design is equal parts art and technical, blending creativity with user-centered principles and cutting-edge technology. I believe that great design should not only look beautiful but also resonate with users on a profound level.

When I’m not working, I could be found cuddling with my frenchie and my husband, most likely reading a book, or watering my mini jungle.

Thanks for stopping by, and I look forward to connecting with you soon!

Experience

Education

Awards

February 2025 – Present

April 2022 – February 2025

April 2021 – Present

April 2021 – April 2022

Business Continuity Analyst
Hyundai Capital America

  • Managed and trained two Business Continuity associates

  • Enhanced and maintained the business continuity program by providing a better user interface in the Business Impact Analysis (BIAs), ensuring alignment between the company and industry best practices, as well as conserving regulatory requirements

  • Collaborated with cross-functional teams to develop business continuity and disaster recovery plans and conducted exercises and simulations to evaluate plan effectiveness and identify improvements

  • Monitored emerging trends and regulations, recommending program enhancements

  • Prepared and presented reports to senior management on program status

Risk Division Engagement Team
Hyundai Capital America

  • Organize and manage events such as Division townhalls, happy hours, and end-of-the-year party, from initial planning stages through to successful execution

  • Handle logistics, budgeting, vendor coordination, and attendee communication to ensure seamless events that met objectives

  • Create and organize quarterly Risk Division newsletters

Administrative Assistant
Hyundai Capital America

  • Supported around 100 team members under Risk Division and Internal Audit and trained four new hires in various business processes

  • Launched a Confluence page for Corporate Culture to organize admins and job aids for newly hired admins and a Confluence page for the company-wide Return to Office to easy relay information and provide a smoother transition back

  • Coordinated and prepared monthly committee meetings, including related administrative needs such as scheduling calendar invites and preparing document preparation

  • Handled new hire onboarding, created purchase orders, maintained budget for division, and processed invoices and expense reports

December 2023

May 2018

December 2014

2023 LeanSmart White Belt Certified
Leansmart

Juris Doctor
Western College of Law

Bachelor of Science, Biology
California State University, Fullerton

October 2024

UX/UI Design Certificate
DesignLab

2023

Senior Operational Resiliency and Technology Risk Associate
Hyundai Capital America

  • Collaborate with IT Architecture and IT Governance to strengthen the Disaster Recovery strategy from the technical and business perspective

  • Assess program risks, identify gaps, critical dependencies, and continuous improvement to ensure a mature program and effective execution

  • Provide leadership and direction to the organization in the development of the business continuity strategy, plan, and program

Annual Risk Division Vision Award
Hyundai Capital America